I first learned of Heidi Theriault and Exclusive Image while doing an internet search of the Professional Photographers Association website. I was looking for a photographer to take family photographs as a 65th birthday present for my mother. Our family had already had a bad experience with a different photographer in September 2007. I was giving it another try.
I contacted Heidi via email and then later by phone and in person. From the beginning, I was impressed with her website and her professionalism, knowledge, and ability to offer guidance and suggestions to ensure the photo shoot was a cussess and met everyone's expectations. We booked the photo shoot for August 2008.
It was important to my mother that the photos be taken at her home, and the entire family preferred an outdoor and natural setting. My mother lives in Massachusetts, and Heidi had no issue with traveling there to take the photos. She asked me to take some photos of the property and some possible locations for the photos.
On the afternoon of the photo shoot, Heidi and her assistant arrived on time and prepared with lighting equipment, stools and chairs of various heights, and a monkey to keep the children focused when needed. The photo shoot included 11 family members - 6 adults and 5 children (ranging in age from 2 to 14 years old). Heidi had a good sense of humor and showed patience working with this many kids with their carying attention spans. She set up different arrangements of shots in many areas of my mother's property and offered direction to us in terms of poses, posture and positioning. That kind of assistance is important with a group of this size and is one of the things missing with our original photographer. It is important to have someone attending to the details of where people are placed, their proximity to others, the background, and the overall look of the shot. Heidi does this well. She offered input to us so that we each looked our best.
We met with Heidi shortly thereafter to see the results of the photo session. She presented a slide show, and we were very pleased with the images. It was especially important that my mother be pleased as this was her birthday present from us. There were many excellent shots to choose from, and Heidi offered her opinion and suggestions on image selection, arrangement, and framing options. She spent a great deal of time working with my mother on her photo selection, and we all appreciated that. The prints were ready quickly as was the framing we had chosen. My mother was thrilled, and everything - service and final product - was done with professionalism, quality, and attention to detail.
We would highly recommend Heidi Theriault and Exclusive Image to others seeking a photographer to capture important moments in their lives. She is a talented photographer who is very easy to work with. The photos she took of our family will be treasured.
Submitted by: Lori Kearney
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